Tritel Communications, Inc.

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    © 2020 Tritel Communications, Inc.

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    Solutions & Services

    Contact Center as a Service (CCaaS)

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    QuandaGo

    A powerful and feature-rich platform that will provide you customer experience solutions, including omnichannel contact center and intelligent process automation services

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    • The cloud-based platform is built around advanced routing and management of omnichannel customer interactions with all customer data available in a unified agent desktop

    • Provides cross-channel visibility for reporting and analytics

    • Support for the full range of customer interactions channels, such as voice, email, social, mobile, web, bots, messaging apps, mobile apps, voice apps, and future platforms

    •  Automates common tasks, workflows and customer processes—using business rules and artificial intelligence—to improve agent efficiency and value, and the overall customer experience

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