Solutions & Services
Contact Center as a Service (CCaaS)
powered by
QuandaGo
A powerful and feature-rich platform that will provide you customer experience solutions, including omnichannel contact center and intelligent process automation services
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The cloud-based platform is built around advanced routing and management of omnichannel customer interactions with all customer data available in a unified agent desktop
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Provides cross-channel visibility for reporting and analytics
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Support for the full range of customer interactions channels, such as voice, email, social, mobile, web, bots, messaging apps, mobile apps, voice apps, and future platforms
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Automates common tasks, workflows and customer processes—using business rules and artificial intelligence—to improve agent efficiency and value, and the overall customer experience
